Interested in implementing new technology to achieve workforce optimization? Across a variety of industries, from healthcare to retail, organizations are optimizing their workforce and using advanced solutions to overcome workforce management challenges.
The right technology can go a long way toward simplifying processes like clocking-in, employee scheduling, data gathering and more— all processes that improve efficiency, increase productivity and help your organization achieve its workforce optimization goals.
How to Improve Workforce Optimization
Increasing your organization’s productivity and performance is an active process. Enterprises that take steps to increase workforce productivity can uncover process inefficiencies, enabling them to make adjustments that improve operations.
If workforce optimization and improved productivity are on your agenda, here are four strategies worth considering:
- Implement time and attendance software. Manual time cards are an outdated practice and a waste of time for your employees. Time cards are also prone to mistakes. Automated time and attendance software mitigates the risk of manual errors and speeds up clock-in processes. Automated time and attendance routines also simplify time card tracking and data entry.
- Take advantage of BYOD mobile technology. Nearly all of your employees may have smartphones. Take advantage of this by implementing a formal BYOD (Bring Your Own Device) program for time and attendance needs. It’s a cost-efficient option that allows you to tap into the benefits of mobile without having to invest in company-owned mobile hardware.
- Monitor performance analytics. Workforce analytics tools, like those that help you manage time and attendance or streamline scheduling, provide granular insights into the effectiveness and performance of your organization’s workforce. These tools deliver performance-based insights that allow you to see which of your current processes are working—and which ones have room for improvement.
- Improve manager-to-employee communications. Improved communication between managers and employees can be achieved with technology that simplifies managerial processes. Managers can get bogged down by time consuming tasks—creating schedules, handling employee time cards, etc. Implementing technology that simplifies and automates these processes frees up supervisors’ time, allowing them to get out on the floor and communicate directly with employees.
How Does Workforce Optimization Benefit Your Organization?
Workforce optimization enables businesses to take an in-depth look at processes to uncover areas that need improvement. By uncovering detailed insights, organizations can achieve both strategic and operational benefits.
A more optimized workforce streamlines day-to-day to operations. Strategic benefits of an optimized workforce include:
- Improved Customer Service – Eliminating process inefficiencies enables you to improve customer service practices.
- Increased Customer Retention – Better customer service processes often lead to happier customers—which in turn means repeat and loyal customers.
- Mitigated Compliance Risks – Real-time information provides comprehensive information to ensure that you stay up-to-date on government and federal regulations.
Workforce optimization also results in operational benefits. Automated processes lead to a more effective workforce, reducing annual costs. Additional operational benefits include:
- Increased Employee Productivity and Efficiency – Eliminate unproductive practices from your business and implement new strategies for greater output.
- More Cost-Effective Operations – Automated processes increase the efficiency of manual day-to-day tasks and eliminate process–related costs like scheduling and time-punching.
- Increased Return on Investment (ROI) – New technology that optimizes your workforce leads to greater customer retention, minimized compliance risks and more cost-efficient operations—resulting in more revenue and increased ROI.
The WFC Group: Your Partner in Achieving Workforce Optimization
The WFC Group has more than 260 years of combined experience in workforce management. We specialize in helping healthcare, retail, manufacturing, services & distribution, business and public sector organizations achieve workforce optimization through intelligent use of training, technology and other solutions.
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